uujl Privacy Policy – How We Handle Your Personal Data
At uujl, we take the privacy of every member in the Philippines seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have over your own data. Please read this page carefully before registering or using any part of our platform.
Information We Collect
When you register an account on uujl, we collect personal information that is necessary to verify your identity, process transactions, and deliver a safe gaming experience to members across the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment account details you use for deposits and withdrawals in Philippine pesos. We also collect technical data automatically when you access our platform, such as your IP address, device type, browser version, and session activity logs. This technical data helps us detect unusual access patterns, prevent fraud, and improve the overall performance of our mobile-friendly interface. We do not collect sensitive personal information such as government-issued ID numbers unless it is specifically required for identity verification under applicable Philippine regulations. All information collected is limited to what is genuinely necessary for the purposes described in this Privacy Policy.
How We Use Your Information
The personal data we hold is used exclusively to operate and improve the uujl platform for members in the Philippines. Your account details allow us to authenticate your identity at login, process PHP deposits and withdrawals, and send you important service notifications such as transaction confirmations and security alerts. We may use aggregated, anonymised data to analyse platform usage trends and make informed decisions about new features, game offerings, and payment options. We do not use your personal information to serve third-party advertisements, and we do not sell, rent, or trade your data to any external marketing companies. Where we are required by Philippine law or a lawful regulatory authority to disclose certain information, we will comply with that obligation while notifying you to the extent permitted by law. Any communication we send you based on your account activity will always include a clear way to update your notification preferences.
Data Sharing and Third Parties
uujl does not sell your personal information to third parties under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors that handle PHP transactions, identity verification partners, and cloud infrastructure providers. These third parties are contractually bound to handle your data only for the specific purpose for which it was shared and to maintain appropriate security standards. We require all partners to comply with data protection obligations consistent with Philippine privacy law. We may also disclose information to law enforcement or regulatory bodies when required by a valid legal order or to protect the rights, safety, and property of uujl and its members. We do not transfer your personal data to countries outside the Philippines unless adequate data protection safeguards are in place and the transfer is necessary for the delivery of our services.
How We Protect Your Data
We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using industry-standard protocols, and access to member account data within our systems is restricted to authorised personnel only. We conduct regular security reviews and apply timely updates to our infrastructure to address emerging threats. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine regulatory authority in accordance with applicable law. You also play an important role in keeping your account secure — we strongly recommend using a unique, strong password and never sharing your login credentials with anyone. If you suspect any unauthorised access to your uujl account, please contact our support team immediately so we can take prompt action.
Your Rights Over Your Personal Data
As a member based in the Philippines, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your account and associated data subject to our legal retention obligations. You may also object to certain types of processing or request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, you can contact our support team using the email address listed in the footer of this page. We will respond to all valid data requests within a reasonable timeframe and in accordance with applicable Philippine privacy regulations. Please note that some requests may be subject to identity verification before we can action them, to ensure that your data is only disclosed to you or an authorised representative.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to maintain your session, remember your preferences, and analyse how members interact with different sections of the site. Session cookies are essential for the platform to function correctly and are deleted when you close your browser. Persistent cookies may be used to remember your language or display preferences across visits. We do not use third-party advertising cookies or cross-site tracking technologies. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain features on the uujl platform. By continuing to use our site after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
Data Retention
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and financial record-keeping obligations under Philippine law. Transaction records and identity verification documents may be retained for a minimum period as required by applicable anti-money laundering and gaming regulations. Once the retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. If you request account closure, we will begin the deletion process for data that is not subject to mandatory retention requirements. You may contact our support team at any time to enquire about the specific retention periods that apply to your account data.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, the revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically so you remain informed about how we protect your information. Your continued use of the uujl platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. If you have questions about this policy or how your data is handled, please visit our FAQ page or reach out to our support team.
Privacy at a Glance
The key points every uujl member in the Philippines should know about how we handle personal data.
Data Collected at Registration
We collect your name, date of birth, contact details, and payment information when you create an account. This is used solely to operate your account and process PHP transactions.
No Data Sales, Ever
Your personal information is never sold, rented, or traded to third-party marketers. We share data only with trusted service partners under strict contractual obligations.
Encrypted and Secure
All data in transit is protected by encryption. Access to member data within our systems is restricted to authorised staff only, with regular security audits in place.
Your Rights Are Respected
You can request access to, correction of, or deletion of your personal data at any time. Contact our support team and we will respond in line with Philippine privacy law.
Minimal Cookie Use
We use only essential and preference cookies. No third-party advertising or cross-site tracking cookies are used on the uujl platform.
Policy May Be Updated
We review and update this Privacy Policy as needed. Check this page periodically for the latest version. Continued use of the platform means you accept any posted changes.
Questions About Your Privacy?
If you have any concerns about how uujl handles your personal data, our support team is ready to help. You can also visit our FAQ page for quick answers, or head to your account to review your data settings.